EMPLOYEES

Pay rates can vary depending on the location. Each shift will have the rate available on the posting, so that way you will know how much you will be earning.

When shifts are requested within 4 hours of the needed arrival time, a higher pay rate may be provided. The crisis rate will be posted on the shift at the time you pick it up.

Axxess acknowledges and observes federal Holidays. Holiday pay begins at 11:00 p.m. on the eve of the holiday and ends at 11:00 p.m. the night of the Holiday. Holiday pay will be provided only to the staff that has worked a shift on the holiday. The observed Holidays are listed below:

• New Year’s Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

Axxess’ pay period is Monday through Sunday. Overnight shifts that start on Sunday will be counted fully as a Sunday shift. Payday is the Friday after the pay period has ended.

• An example of how the pay period works is if an employee works a Wednesday morning shift, the employee should not expect pay on that upcoming Friday but rather on the following Friday. However, if the employee were to work a Sunday overnight shift, that shift will be on the upcoming Friday’s check because Sunday is the end of the pay period.

Axxess has until the end of business day on that Friday for checks to hit an employee’s bank account. For any checks not deposited within that time, please contact the scheduler to verify that payment is missing and owed through sending them a message though the scheduling app or contacting them directly.

Overtime pay is given when an employee works over 40 hours in a week at the same location. Overtime hours must be approved by Axxess and the facility upon picking up shifts.

Facilities can cancel shifts at their discretion, but employees may be compensated when facilities cancel a shift on short notice. Cancellation pay is given when a facility cancels a shift under four hours of the start of the scheduled shift. Employees will be compensated with four hours of pay if they qualify for late cancellation.

All scheduling is done though our easy-to-use app. Once you pick up a shift in the app and it is approved by the facility and the scheduling team, it will appear on your schedule within our app.

Never worry about double booking yourself when working for Axxess. Any shifts that overlap cannot be picked up unless approved by the scheduling team and you will be notified of the decision.

Employees will always have direct access to our scheduling team 24/7. Send us a message on the app, so one of the scheduling staff members can contact you back. If you need to call us, we can be reached at (530) 363-7729.

If your schedule ever has a discrepancy with a facility’s schedule, you must contact the scheduling team before leaving. There is a chance that the facility has an older or not up-to-date version of the schedule that may be wrong. If an employee leaves due to not seeing their name listed without contacting the scheduling team to confirm, the employee may not be able to be compensated for that time.

Once you are hired on at Axxess, we will send you a link to download our scheduling app along with your username and password.

During each shift employees are responsible for clocking in and out of their shift for their time to go onto their time sheet. Any adjustments to the time need to be requested via messaging the staffing team within 24 hours after their shift. Staff are responsible for monitoring their time sheets and ensuring that they have clocked in at the right location and at the correct times.

Staff will be notified in our app once a requested shift is confirmed and booked. After each shift, staff will automatically submit a time punch to have it be signed off on by management.

If you forget to clock in and are at your scheduled shift, please message management on the scheduling app so they can adjust it to the correct time.